Alma del Lago Suites & Spa

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Alma del Lago Suites & Spa, General view

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About the hotel

Situated by Nahuel Huapi Lake, near a range of leisure facilities, such as the Bariloche centre, this hotel enjoys an excellent location in unique surroundings, seamlessly combining a stunning and charming setting, with luxury and comfort. Facilities on offer include a lobby with 24-hour reception, hotel safe, currency exchange, a cloakroom, lifts, TV lounge, playground, a café, a bar and a restaurant. Guests will appreciate the shop, conference facilities and wireless Internet access and may use the medical service and room and laundry services. Parking is available for those arriving by car.

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Popularity

8.2

Very good

General

2678

Tripadvisor 8/10

1431

Booking 8.4/10

854

Expedia 8.6/10

393

Main services

Wi-fi

Wheelchair-accessible

24-hour reception

Included services

Wi-fi

* Some services may carry an extra charge.

Guest reviews

8.6/10 Very good

Cleanliness9.4/10

Staff and Service8.4/10

Amenities8.8/10

Property conditions and facilities9/10

Location9.2/10

Neighborhood8.8/10

8 / 10

marcos

Nice hotel with remarkable view

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28 Jan 2025

10 / 10

Jacqueline

Great stay!

We had a great stat at Alma! The friendly service at the front desk and upstairs at the restaurant was especially nice. Its summer, and we are used to US air conditioning, so the staff was kind enough to bring us a fan to help us sleep at night. Breakfast was very nice, room was clean, bed comfortable. The views from the balcony were simply amazing!

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12 Jan 2025

10 / 10

Nathan

Great location, quiet, friendly staff, best views, clean, nice pool and comfy beds

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21 Dec 2024

4 / 10

Antonio

I’ve ask for the benefit of the upgrade and they told me they don’t have rooms for upgrade. I ask to pay for an upgrade they give me a smaller room and I have to pay for it staff not friendly or helpful

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10 Dec 2024

Information about the area

San Carlos de Bariloche, Argentina

San Carlos de Bariloche (often referred to as Bariloche) is a city located in the Patagonia region of Argentina. It is situated next to Nahuel Huapi, a vast glacial lake encircled by the Andes mountains. Bariloche is recognized for its Swiss Alpine-style architecture and its chocolate, which is available for purchase in stores along Mitre Street, the primary thoroughfare. It also serves as a popular starting point for hiking and skiing in the nearby mountains, as well as for exploring the surrounding areas of the Lake District.

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What’s nearby

Cathedral High Patagonia - 0.26 km
Cerro Leones Park - 0.58 km
City centre - 0.63 km
Bariloche Civic Centre - 0.71 km
Museum of Patagonia - 0.75 km
Havanna Chocolate Museum - 0.82 km

Getting around

san carlos de bariloche bus station, ar - 4.33 km
cerro catedral, ar - 11.18 km
(BRC) San Carlos De Bariloche, San Carlos De Bariloche, AR - 14.04 km
(EHL) El Bolson, El Bolson, AR - 91.92 km

About accommodation

General

Family rooms
Heating
Elevator
Safe
Smoke-free property
Facilities for disabled guests
Wifi in all areas

Safety & security

Fire extinguishers
24-hour security
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Indoor pool (year-round)
Sauna
Spa
Spa lounge/Relaxation area
Locker rooms
Solarium
Live sports events (broadcast)
Temporary art galleries
Spa/Wellness packages
Fitness center
Beachfront
Beach
Massage
Full-body massage
Indoor pool

Services

Valet parking
Fax/Photocopying
Room service
Ironing service
Tour desk
Daily housekeeping
Meeting/Banquet facilities
Babysitting/Child services
Baggage storage
Car rental
Suit press
Concierge
24-hour front desk
Private check-in/out
Laundry

Safety features

Thermometers for guests provided by property
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Access to healthcare professionals
Process in place to check health of guests

Physical distancing

Physical distancing rules followed
Contactless check-in/out
Cashless payment available

Food & Drink

Restaurant
Bar
Breakfast in the room
Special diet meals (on request)
Wine/Champagne
Coffee house on site

Cleanliness & disinfection

Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against coronavirus
Linens, towels, and laundry washed in accordance with local authority guidelines
Guest accommodation disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

All plates, cutlery, glasses, and other tableware sanitized
Delivered food covered securely
Physical distancing in dining areas

Internet

Internet
Wifi
Free Wifi

Outdoors

Garden
Outdoor furniture
Sun deck

Parking

Private Parking
Parking garage
Free parking
Parking
Accessible parking
Parking on site

Pool and Spa

Beach chairs/Loungers
Pool with view
Plunge pool
Swimming pool
Heated pool
Shallow end

Languages

English
Español
Français
Português

About the rooms

The accommodation has 86 rooms:

Bedroom

Childrens' cribs

General

Hardwood or parquet floors
Heating
Safe
Key card access
Interconnecting room(s) available

Layout

Window

Accessibility

Roll-in shower
Accessible by elevator
Entire unit wheelchair accessible
Adapted bath
Raised toilet
Toilet with grab rails
Upper floors accessible by elevator

Services

Wake-up service

Room Amenities

Sofa bed

Bathroom

Body soap
Conditioner
Free toiletries
Hairdryer
Shampoo
Bathtub or shower
Bathrobe
Shower
Towels
Walk-in shower
Bathtub
Private bathroom
Bidet

Media & Technology

TV
Telephone
Cable channels
Flat-screen TV

Food & Drink

Minibar

Outdoors

Balcony

View

Garden view
Lake view
View
Mountain view

Living Area

Sitting area

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Indoor

Access

Adults only

Cost

Free

Restaurants

Restaurante #1

Guests only
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00 to 00:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 11:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Important information

This accommodations is registered as a provider of the Pre Trip Program (Programa Previaje) of the Argentinian Ministry of Tourism and Sports(CUIT: 30711621942) Please note that all reservations must be paid upon check-in. Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.