Emporio Reforma

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About the hotel

This luxurious 5-star hotel, featuring on-site restaurant and gym, is one of Mexico City’s most exclusive hotels. Emporio Reforma offers comfortable guest rooms with cable TV. Housed in an elegant building with a façade reflecting the architectural style of the early 20th century, the hotel’s interior has recently been renovated to offer contemporary and modern facilities which perfectly suit the excellent personalized service. The hotel’s comfortable rooms have been specially designed and equipped to provide guests with the ideal environment for rest in an atmosphere of peace, warmth and courtesy.

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Popularity

8.7

Very good

General

5638

Tripadvisor 9/10

2941

Booking 8.3/10

1794

Expedia 8.6/10

903

Main services

Airport

Transfer service

Dining Area

Express Check-in/Check-out

Safe

Wheelchair-accessible

Business centre

Breakfast

First aid kit

Ironing set

Fax

Internet access

Air conditioned

Fire extinguisher

Restaurant

Luggage room

Room service

24-hour security

Bar

Housekeeping

Laundry service

TV lounge

Fitness

Wi-fi

Non-smoking rooms

Desk

Special dietary options

Contactless check-in/out

Elevator

Meeting room

Smoke detector

Disability-friendly bathroom

Cellar / Wine tasting

* Some services may carry an extra charge.

Guest reviews

8.6/10 Very good

Cleanliness8.8/10

Staff and Service9/10

Amenities8.6/10

Property conditions and facilities8.4/10

Neighborhood9/10

10 / 10

Corey

Great staff and great location

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27 Jan 2025

10 / 10

Mayra

Very quiet area despite being a busy city. Safe to walk around at night and lots of activities and places to eat. Staff was friendly and helpful. No problem checking in or out.

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18 Jan 2025

2 / 10

Jose

Tienen fiestas en un salón que está en la planta baja y ponen la música tan fuerte que retumban las habitaciones en el Hotel. Un tal Guillermo dijo que iba hablar con la coordinadora de la fiesta para que bajaran el volumen y solo fue una mentira. Lo peor es que la persona encargada del lobby en lugar de buscar Darme una disculpa o una solución me dijo que tenían un evento hasta las 2:00 a.m. Osea que me tenía que aguantar sin dormir. Lo peor es que dejé una queja para el gerente que olímpicamente ignoró. Es muy triste que echen a perder un Hotel que podría ser excelente por no importarles el huésped. Voy a poner una queja también ante la Profeco por qué no se vale , rente una habitacion de Hotel principalmente para dormir fue lo que menos puede hacer.

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19 Dec 2024

10 / 10

Yara H.

The Hotel was adequate, comfortable, clean, the drapes were broken, some towels were old, but overall the room was good. The service was excellent. Martin was always ready to help. The Lobby was nice. The cafeteria was very good. The buffet not to my like but had variety of food.

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14 Dec 2024

Information about the area

Mexico City, México

Mexico City is a vibrant and cosmopolitan metropolis located on a plateau in the central highlands at an elevation of 2,286 meters. It is the capital of Mexico and the most populous city in North America. Spanish administrative buildings and private residences in the city center have replaced the temples of ancient Mexico, resulting in a blend of old and new architectural styles. The Metropolitan Cathedral, the country's largest, is located at the Plaza de la Constitución in the Historic Downtown. Its construction took 250 years, with the lower section being quite simple and the upper section featuring Baroque and Neo-Classical designs. It houses many altars, with the main one made of solid gold. The Torre Latino America, an earthquake-resistant tower built in 1958, has an elevator that leads to a viewing platform offering panoramic views of the Palacio de Bellas Artes, with its orange and yellow dome, and the Juárez Monument. A trip to Mexico City wouldn't be complete without experiencing Mariachi music. Visit Plaza Garibaldi in the evening to enjoy it. The ancient ruins of Teotihuacan, a former hub of trade, art, and ritual ceremonies, are located 50 kilometers from Mexico City. Its Sun Pyramid is one of the greatest architectural feats of ancient times and is considered one of humanity's most important cultural centers. The city's intriguing history is evident in its art and architecture, which combine age-old charm, indigenous roots, and elegant buildings. For a wealth of surprises, sights, and history, Mexico City is certainly worth a visit.

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What’s nearby

Zócalo - 0 km
National Museum of Cultures - 0.12 km
Mexico City Metropolitan Cathedral - 0.2 km
Estanquillo Museum - 0.54 km
Palacio de Bellas Artes - 0.91 km
Equestrian Statue of Charles IV - 0.96 km

Getting around

(MEX) Ciudad de Mexico, Licenciado Benito Juarez Intl, MX - 8.93 km
(NLU) Mexico City, AIFA - Aeropuerto Internacional Felipe Ángeles , MX - 39.08 km

About accommodation

General

Air conditioning
Elevator
Safe
Non-smoking rooms
Facilities for disabled guests

Safety & security

Fire extinguishers
Key access
24-hour security
CCTV in common areas
Smoke alarms
CCTV outside property

Activities

Fitness center
Fitness

Services

Fax/Photocopying
Room service
Ironing service
Airport shuttle (additional charge)
Shuttle service
Dry cleaning
Tour desk
Daily housekeeping
Meeting/Banquet facilities
Baggage storage
Suit press
Business center
Express check-in/out
24-hour front desk
Airport shuttle
Shuttle service (additional charge)
Laundry

Safety features

Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
First aid kits available
Process in place to check health of guests

Physical distancing

Physical distancing rules followed
Screens or physical barriers between staff and guests in appropriate areas
Contactless check-in/out
Cashless payment available

Food & Drink

Restaurant
Bar
Breakfast in the room
Fruit
Kids' meals
Special diet meals (on request)
Wine/Champagne

Cleanliness & disinfection

Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Linens, towels, and laundry washed in accordance with local authority guidelines
Guest accommodation disinfected between stays

Food & drink safety

All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Delivered food covered securely
Physical distancing in dining areas
Breakfast to-go containers

Internet

Internet
Wifi
Free Wifi

Accessibility

Visual aids (Braille)
Wheelchair accessible
Toilet with grab rails

Transportation

Airport pickup
Airport drop-off

Front Desk Services

Invoice provided

Languages

English
Español

About the rooms

The accommodation has 143 rooms:

General

Air conditioning
Ironing facilities
Trash cans
Carpeted
Safe
Iron
Smoke Alarm
Laptop safe
Carbon monoxide detector

Activities

Hot tub

Services

Wake-up service
Wake-up service/Alarm clock

Room Amenities

Socket near the bed
Sofa bed
Hypoallergenic pillow

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Guest bathroom
Spa tub
Bathtub or shower
Toilet paper
Bathrobe
Slippers
Shower
Towels
Bathtub
Private bathroom
Toothbrush

Media & Technology

TV
Telephone
Radio
Cable channels
Flat-screen TV

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water

Exclusive services

Free gym access

Kitchen

Coffee machine

View

City view
Quiet street view

Living Area

Sofa
Desk
Sitting area

Bedroom

Linens
Alarm clock
Childrens' cribs
Extra long beds (> 6.5 ft)
Wardrobe or closet

Accessibility

Accessible by elevator
Adapted bath
Upper floors accessible by elevator

*Some services may only be available in specific rooms or upon request.

Restaurants

Condimento

Access for guests and visitors
Reservation required

Galeria del Café

Access for guests and visitors
No reservation required

Internet

Coverage

Available in public areas

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00 to 00:00
Minimum age for check-in: 18 years old

Check-out

Checkout from 05:00 to 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Important information

Please note that breakfast is not included for the children staying in the rooms. Children's breakfast is available at an extra cost of USD 11 per day. Please note than no extra guests will be allowed on the room. The rate only includes the occupancy set for each category. Please note that the property will charge the stay in local currency, exchange rate will be set at the time of check in. The airport shuttle service has an additional cost. In order to get this service, please inform the Emporio Reforma 42 hours before check in. Breakfast buffet price: Monday to Friday Adults $310 MXN Kids $199 MXN Saturday to Sunday Adults $365 MXN Kids $255 MXN Gym 24 hrs open, maximum 2 people with previous reservation. Restaurant Condimento open from 7:00 am - 11:00 pmGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.